Refund Policy

All LifeSignalAI purchases made through Paddle include a 14-day refund window.

14-day refund window

You may request a full refund within 14 calendar days of the date of your Paddle transaction. For subscription renewals, you may request a full refund within 14 calendar days of the renewal date.

How to request a refund

Use the View receipt or Manage subscription link in your Paddle confirmation email, use the support link in your LifeSignalAI billing page, or visit paddle.net and select Request refund.

Refund processing

Paddle is the authorized reseller and Merchant of Record for LifeSignalAI purchases. Refunds are returned to the original payment method. Access to the refunded product or subscription ends when the refund is processed.